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United Access Wins Bronze Stevie® Award for Ethics in 2019 Stevie Awards for Sales & Customer Service

LAS VEGAS, NEVADA – February 23, 2019 – United Access was presented with a Bronze Stevie® Award in The Sales Partnerships Award for Ethics in Sales category in the 13th annual Stevie Awards for Sales & Customer Service last night. United Access was the only accessible vehicle company to receive a Sales & Customer Service Stevie® award across all categories.

Trophy Awards

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organization stages seven of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.

The awards were presented to honorees during a gala banquet on Friday, February 22 at Caesars Palace in Las Vegas, NV. More than 700 executives from the U.S.A. and several other nations attended.

More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees.

Entries were considered in 93 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.

As a company, we are all bound together by a common purpose, to give people the power of freedom and independence by providing the safest and most trusted accessible driving solutions in the country. One of these key values was formalized as follows: Our culture is based around doing what is right. We use this simple, but powerful, statement as a compass in all of our business dealings, decisions and actions – we do what’s right, ” said President and founder, Richard May.

All of the Stevie Award winners should be very proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards President and founder, Michael Gallagher.

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.

About United Access

Established in 1997, this small, family-owned and operated company has grown into the second largest provider of accessible vehicles and products across the country. United Access partnered with industry-leading manufacturers to supply its stores with the best and safest products, including accessible wheelchair vans, trucks and SUVs, wheelchair lifts and scooter lifts, hand controls, power transfer seats and more. To learn more, visit www.unitedaccess.com.

About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.

Sponsors of the 13th annual Stevie Awards for Sales & Customer Service include Sales Partnerships and ValueSelling Associates.

United Access Launches New Website

United Access is inviting visitors to explore its their new website. The new website has been redesigned to offer the ultimate user-friendly experience with improved navigation and functionality while allowing customers to see all of the wheelchair accessible vehicle inventory available.

Bubble Chat

We created a new website with our customers in mind,” said United Access Chief Executive Officer, Richard May.
“Our company’s mission is to give people the power of freedom and independence by providing the most safe and trusted accessible driving solutions in the country and that’s what we hope they will find using our new website.”

Created with the user experience in mind, the new website includes many new features to help users to quickly and easily navigate the site and find the wheelchair accessible vehicle or adaptive driving aid they need. New features include:

Businessman And Analytics Symbol On Background
  • Intuitive Navigation to reduce the number of user clicks to navigate the site.
  • Product Filters which allows users to easily narrow down the product portfolio by selecting key attributes the product needs to have.
  • Responsive Functionality allowing the site to be compatible with all browsers and mobile devices.
  • Veteran Resources to help veterans will any of their mobility needs, including funding.

Visitors to the new site can stay informed with the latest United Access and industry news through the new online blog. The blog will contain richer online content such as industry information, press releases, featured products and customer stories. The user is always just one click away from useful and pertinent information.

For more information on United Access and to view the site, please visit www.unitedaccess.com.

Supporting Veterans is Important to Us

It’s one thing to say we support our U.S. Military, but it’s another to show it. At United Access, we do everything we can to show our support. That includes helping veterans through the grant process and working with the Department of Veterans Affairs to help them obtain the proper grant funding for wheelchair accessible vehicles, offering veteran discounts on wheelchair accessible vehicle rentals, and partnering with veteran support organizations like the Paralyzed Veterans of America and Wounded Warrior Project.

We are just as proud of our veteran employees. About ten percent of our workforce is comprised of military veterans. The military trains people to lead by example as well as through direction and inspiration. Veterans also understand the dynamics of leadership and that teamwork grows out of responsibility and camaraderie. These are qualities we look for in our employees and values we hold in high regard in our company.

Meet a few of our Veteran Employees here at United Access:

Veteran on wheelchair
  • Jonah, Service Manager in the Dallas area, has been with United Access since 2014. He was a Staff Sergeant in the U.S. Marines. Jonah started as a part time porter and quickly worked his way up to the Service Manager position.
  • Andrew served as a Major in the U.S. Army. Andrew now works with us as a Mobility Specialist in the Dallas area.
  • Van started his career at United Access in 2015. Van was a Corporal in the U.S. Marines and now works in the Cape Girardeau area as a Service Manager.
young cadet

Showing even further commitment are the men and women who continue to dedicate their lives to serving our county. One such young man, Brodie, is the son of our General Manager in our Springfield, Missouri store. Brodie graduated last month from 2nd Battalion, 39th Infantry U.S. Army. He was the third youngest in his company (leaving for boot camp 5 days after high school graduation). During that time he earned the Sharpshooter Pin in Marksmanship. Brodie will be heading to college in January. After he earns his degree, he plans to go on active during with the hopes of completing Airborne and Ranger school.

Supporting our troops isn’t just a thing we say, it’s a part of who we are as a company.

The Contarinos Are Helping to Make a Difference

Cathy and Matt

The customers that walk through the doors of every United Access store aren’t just customers; they become long-term partners, friends, and family. Cathy Contarino is one of those people. Cathy, Executive Director at Impact Center for Independent Living, has been a customer of United Access for more than 20 years. Through the years, Cathy has owned four full-sized vans that they brought in to be serviced by United Access, and then later purchased four wheelchair accessible minivans, and she’s trusted the Mobility Specialists at United Access to help customize each vehicle to her specific mobility needs.

Without reliable accessible transportation, it can be challenging for wheelchair users to get back and forth to work, get to doctor appointments, and even everyday errands become trying. In Cathy’s role at Impact, an organization that helps people with disabilities achieve maximum independence in work, school, house and every part of life while participating equally in their community, it’s vital that she makes it into the office each day. Without her wheelchair accessible van, Cathy would not be able to operate this non-profit organization like she does today.

Helping people isn’t just important to Cathy; it’s a value that the Contarino household holds dear. Cathy’s husband, Matt, started looking for a change in his career. He wanted to be with a company where he could make a difference in people’s lives. Cathy, who followed United Access on Facebook, saw that they were hiring so she suggested that Matt apply. Matt has now become part of the United Access family, working as a Title Specialist at the corporate headquarters in St. Louis.

This month, Matt and Cathy purchased a 2016 Toyota Sienna with a BraunAbilty conversion as their latest wheelchair accessible van. We can’t wait to hear about all of their new adventures!